I've posted quite a bit about Gladwell (I call him "Malc"), and this week I'm having my graduate HCI class watch his TED video on spaghetti sauce and his 2004 PopTech talk about chairs (and Coke vs Pepsi).
In this brief interview (in which the interviewer has crazier hair than Malc), he talks about being a shy public speaker, and how we are spend more money to see performers live than buy their material (since it is downloadable "free"), which is flipped from the way it was when he grew up. It used to be that concerts were cheap, and you paid for media (vinyl audio recordings, books), now we spend hundreds of dollars for a concert ticket and little for the media.