Gladwell's original New Yorker column is pretty good, here a sentence describing the approach of a coach with no previous basketball experience:
The team was made up mostly of twelve-year-olds, and twelve-year-olds, he knew from experience, did not respond well to shouting. He would conduct business on the basketball court, he decided, the same way he conducted business at his software firm. He would speak calmly and softly, and convince the girls of the wisdom of his approach with appeals to reason and common sense.
Update: I forgot another summer reality show I should have included in a previous post: Discovery Channel's Treasure Quest. Interesting show about looking for shipwrecks using high tech gizmos. The technology turns on them sometimes, for example they complain that the public database of ship locations tips off their competitors to their finds. Here's the map of real-time shipping (click to zoom). It reminds me of the flight map.